Monday, April 23, 2007

What Dreams May Come

We all know that you don’t have to be certified to be a great project manager; but it helps.

Not the certification itself, but firm grasp of the PMI methodology, procedures, forms and templates. Having said that, how can a Project Management Director not be certified or even had a project management class?

You may shrug and say: “Well, I guess that… maybe if….”

No; there is no way that someone can effectively direct project managers without a deep pool of experience and solid methodology. Case in point. Our PMO director was talking about the Triple Constraint as Better, Faster, Cheaper. (WTF?)

I said, “You mean, on time, within budget, to specifications?” And he replied, ”Yeah, same difference.”

Why is it the most uninformed people are always the most dogmatic?

You’ve sat in many a meeting listening to people droning on and repeat themselves endlessly, knowing you are the smartest person in the room and wondering how if you are so fucking smart why couldn’t you figured out how to get out of the damned meeting?

My project update meetings are held in minutes, not hours. We have an agenda and stick to it; mostly.

On my last major infrastructure project I had three engineers that weren’t impressed by my project management credentials… They knew better, about everything and fought on every point, making the meetings drag on endlessly. After about two of these endless pointless group gropes; at the next meeting when they showed up, all the chairs had been removed, leaving just the conference table.

I stood with a clip board and began going through the agenda. They were dumbfounded. They stammered, shifted from foot to foot and the ring leader of the three began to smile, ever so slightly. The meeting was wrapped up in about twenty minutes. I had cooperation and maybe a little respect. Is it that simple? Sometimes it is.

But what if the impediment to your job is the director? I’m sure you’ve worked for the type that has an automated response that is demeaning or just plain rude. Civilized professionals are generally taken aback by this type of behavior and generally don’t respond to such aggression as they should. For a split second you question what you could have done to provoke such a reaction. Then you realize it’s not you; your boss is just an asshole.

So, what do you do? Can you change him with facts, gentle persuasion or belly rubs, perhaps? Not fucking likely. Do you go around him and try to make end roads with his superiors? Possibly. Do you freshen up your resume and put yourself back out in the market? Possibly, but there are assholes everywhere, at one level or another. So what do you do? If you have a trust fund, the answer is easy, but I’m not that lucky.

So for now, my nose is glued to the project grindstone and I’ll stay under his radar, pushing my watermelon through the garden hose. But, I am patient and looking for that perfect crossroad of time/space/opportunity, so I can throw his sorry misbegotten woefully inept ass under the proverbial rapidly approaching bus. Which in this corporate incarnation would be the sponsor’s meeting. With perverted glee I can exploit a small known escalation issue that when aired in the correct context and audience will exhibit his profound stupidity in all that is technical and managerial. The “C” level incompetent ineffectuals will discover that he’s an idiot and have security “duck walk” his sorry ass out the door!

Sigh! One can have one's dreams...

Thursday, April 5, 2007

Just Because Its New, Doesn't Mean It's Different

I work in the mystical magical and peculiar world of Information Technology. My sole purpose here is to rant and rave about my personal experience with best and worst practices within the mysterious profession of project management. Basically I am going to rant about whatever I’m pissed off about at the moment.

I started with a new company a month ago. Well, the company wasn’t new; I was the new hire PM in a newbie PMO. Presumably, I was hired to help build a Project Management Office. Hot damn! This is it what I do, what I live for? It’s my thing! Been there, done that, bought the damned tee shirt.

I was told to hit the ground running – stake out the PMO’s territory and run with the implementation! Yeah, right! Run right into an entrenched company culture that was defensive and extremely territorial. It’s a large company, several billion or so in revenue. The newly formed PMO consists of a director and lonely old me. So I hit the ground running and ran right into a brick wall of, “That’s great idea, but we have to move slowly so we don’t scare the C-level / Directors / Silo Managers / Rank and File / the kid in the mail room, etc.”
I never suggested a Big Bang approach, but well-timed phased releases after proper and thorough preparation and training. Seems simple enough, doesn’t it? I had been around IT long enough to know not to scare the anal-myopic C-level morons that run most modern corporations.

I suggested that we start with implementing simple project process and control utilizing a new suite of forms and templates for continuity, including initiating a Style Book to insure uniformity. That was it. Don’t want to be scarin’ C level folks and directors, now do we?
It is well known that successful project management has a firm foundation in defined process, which runs on forms and templates. Bad or non-existent forms and templates; insures a crappy outcome. If this first step gave the management goons an attack of ulcerative colitis, then steps two through one-hundred will certainly prove entertaining!

In trying to pin down this company’s maturity model, Level One would be way too high. Since negative numbers are not allowed in a Maturity Model, the PMO is currently having to look way too high to see some light. I was informed that in the past, the first person to raise their hand at an open planning meeting was made the project manager. Well, at least raising a hand indicates a modicum of ambition.
Some companies you can help, some you can’t. The jury is still out on this one. Stay tuned…..